Tenants
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At Cityscape Property, our goal is to find you the perfect property to suit your requirements with the minimum of hassle and without charging you any fees in the process.

Once you are in your new home we will ensure that any maintenance issues are dealt with quickly and professionally.

Finding-A-Property

The first step is to contact Cityscape letting agents Glasgow to provide brief details about yourself and about the accommodation you require. We advise you start looking about a month or two before you wish to move, as the nicer properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months, which may be renewed if all parties are in agreement.

Please note that for your safety and peace of mind all of our managed properties are Gas Safe certificated and inspected for electrical safety and furniture fire safety.

Viewings will be arranged at times to suit you, including evenings and weekends and you will be accompanied by a member of staff who can give advice and answer any questions you may have.

Reserving-The-Property

Once you have decided on a property we will start the referencing process. Once this is completed to our criteria we will send you a copy of the tenancy agreement and ask you to pay the security deposit. The first month’s rent can be paid at the same time or any time before move in day.

References

As a minimum we will require satisfactory references from your employer (or university/college), a previous or current landlord/letting agent and a credit reference report. We may also require a personal reference and sometimes a guarantor. We may use the services of an independent referencing company to obtain and evaluate these references. We do not charge tenants any ‘referencing’ or ‘administration’ fees.

Rents

Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for council tax, gas, electricity and telephone/broadband costs. All rents are payable by bank standing order to our company bank account or your landlord’s bank account. All rents are payable by bank standing order to our company client account.

Deposit

A security deposit of a minimum of one month’s rental (and maximum of 2 month’s rental) will normally be required. The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent. Since July 2012 all deposits taken by landlords and letting agents under Short Assured Tenancies (SATs) in Scotland must be protected by a tenancy deposit protection scheme. We use the Safe Deposits Scotland scheme, www.safedepositsscotland.com.

Insurance

Often tenants do not realise that their landlord’s insurance will not cover their own belongings. Tenants should take out their own contents insurance to adequately cover their own goods. Tenants also have a contractual obligation to look after the landlord’s property and can take out accidental damage cover for this.

Tenant Information Pack

The tenant information pack is a standardised pack which provides information to tenants who are privately renting housing through letting agencies Glasgow. It talks about property condition, tenancy agreements, and the rights and responsibilities of landlords and tenants.

The aim of the pack is to improve the accessibility of information available to tenants. It is recognised that good information may already be available to tenants and the pack is not intended to replace this, but to ensure that all tenants in privately rented homes receive the same minimum standard of information.

The Tenant Information Pack has been a legal requirement since 1st May 2013. The pack was revised on 2 February 2016 to take into account the following legislative changes arising from the Housing (Scotland) Act 2014: carbon monoxide detection; electrical safety inspections; and third party applications in respect of the repairing standard.

Cityscape Property Provide Tenants With Peace Of Mind

Great service and all repairs carried out quickly with no fuss